Legal Notice

Version 1.0 · Effective 30 October 2026Previous versions

Provider

The websites livuria.com and app.livuria.com, and the Livuria service, are provided by:


Business name	FilFar Development s. r. o.
Legal form	Limited liability company (spoločnosť s ručením obmedzeným, s. r. o.)
Registered seat	Sibírska 7087/8, 080 01 Prešov, Slovakia
Company ID (IČO)	56922639
Tax ID (DIČ)	2122501117
VAT	Not a VAT payer; no VAT identification number (IČ DPH)
Register	Commercial Register of the Okresný súd Prešov (District Court Prešov), section Sro, insert No. 49820/P
Managing director	Filip Farkaš (konateľ)
Product and website	Livuria, livuria.com

Contact


Email	support@livuria.com
Telephone	+421 914 284 915
Postal address	Sibírska 7087/8, 080 01 Prešov, Slovakia
Languages	English and Slovak

Supervisory authorities

Consumer protection: Slovenská obchodná inšpekcia (Slovak Trade Inspection), Inšpektorát SOI pre Prešovský kraj (the Inspectorate for the Prešov Region), Obrancov mieru 6, 080 01 Prešov 1. Central office: Bajkalská 21/A, P. O. BOX 29, 827 99 Bratislava, soi.sk.
Data protection: Úrad na ochranu osobných údajov Slovenskej republiky (Office for Personal Data Protection of the Slovak Republic), Galvaniho Business Centrum II, Galvaniho 7/B, 821 04 Bratislava, dataprotection.gov.sk.

Payments

Paid plans are sold by our online reseller and Merchant of Record, Paddle.com, which handles orders, payments, invoices and returns, and makes every refund. The Paddle company that sells to you depends on where you buy from, as Paddle's buyer terms set out:

United States: Paddle.com Inc., incorporated in the United States;
Canada: Paddle.com (Canada) Ltd., incorporated in Canada;
everywhere else: Paddle.com Market Limited, incorporated in England and Wales (company number 08172165).

Refunds and statutory withdrawal rights depend on applicable law. For questions about a payment, contact support@livuria.com.

Complaints and alternative dispute resolution

Complaints: please write to support@livuria.com. We confirm a complaint in writing without delay, tell you by when we'll deal with it, and answer within 30 days. If it concerns a defect in the Service, we put it right free of charge within a reasonable time, and at the latest within those 30 days; if we can't, you have the remedies the law gives you as a consumer, such as a price reduction, or ending your paid plan with a refund for the rest of the period you've paid for, made by Paddle. If we reject your complaint, we tell you why in writing.
Your right to ask for redress: if you are a consumer and believe that we have breached your rights, you can ask us to put it right. If we reject your request, or don't reply within 30 days of your sending it, you can submit a proposal for alternative dispute resolution to an ADR body under Act No. 391/2015 Coll.
The competent body is the Slovak Trade Inspection, unless another ADR body on the list kept by the Ministry of Economy of the Slovak Republic is competent (Act No. 391/2015 Coll., §3(2)(c)). The list is published on the Ministry of Economy's website. If you live in another EU country, the European Consumer Centre in your country can help with a cross-border dispute.
If we reject your request, we will tell you on a durable medium (for example by email) which ADR bodies are competent.

Our documents

Additional legal documents will be published here before Livuria opens.